Windows 10 cisco tapi driver download






















In the Start Hardware Installation window, click Next. Type the path where the file is located and then click OK. INF, select avaudio Click Yes. Click Finish. Click Yes to restart the computer. Right click My computer and select Manage. The Computer Management window appears. From System Tools , select Device Manager. This action pops up an Add Hardware window.

Use these steps to verify the Cisco Wave Driver when performing install and uninstall operations. If you are installing the Wave driver, make sure that the driver avaudio If you are uninstalling the Wave driver, make sure that the driver avaudio This designates the Cisco Wave Driver.

Verify that the previously existing Wave values appear in the data column for Wave1, Wave2, Wave3, and so on. You can compare this registry list to the contents of the. If necessary, add the appropriate WaveX string values for any missing Wave values that should be installed on the system. When set to Always or Ask, the auto-upgrade service requires the login User to have local Administrative rights to install applications.

If the logged-in User is not permitted to install applications, set Auto-upgrade to Never. Cisco TSP 8. If the Administrator does not want to allow Standard Users to update their credentials, leave this unchecked. TSP Notifier is installed automatically and can be configured to run during Windows start-up. The user must disable UAC to have the notifier run during startup.

TSP Notifier runs as a background application in the system tray. Populate the TFTP server where locale files have been installed. The locale files are downloaded after the installation is completed and the PC rebooted. The following screen displays when the installation is complete.

You must reboot your computer after the installation. You can refer to the Release Notes for further details. If a previous version of the Cisco TSP client is detected and the version of the existing client matches the installer, the Setup Type screen, shown below, displays with the following options:. Reinstall—Select this option to reinstall the TSP client.

This option will be available only if the same version of the TSP client is detected. The drop-down menu controls the number of instances to add. The number of instances is limited to 10, so the number of instances that can be added is limited to the maximum number minus the number of instances already installed. If additional instances are added, the installer prompts the Configure TSP Instance for all new instances.

If a previous version of the Cisco TSP client is detected and the version of the installer is newer than the one already installed, the Setup Type screen, shown below, displays with the following options:. If additional instances are added, the installer will prompt Configure TSP Instance for all new instances. If a previous version of the Cisco TSP client is detected and the version of the installer is older than the one already installed, the Setup Type screen, shown below, displays with this option:.

Refer to the list of silent installation parameters to determine the correct settings based on the desired configuration:. See the following table for the list of parameters that can be passed default :.

After the silent fresh installation or silent upgrade from previous versions of TSP to the 8. In a case where more than one TSP instance is installed, the client UI-based installation package must be used when upgrading the TSP to maintain the existing configuration settings. The following section describes program group and program elements. There is a new program group called Cisco TAPI created during installation and contains the following program elements:.

If the logged-in User has local Administrative rights, then all settings can be changed. The settings apply to all configured TSP instances. After installation is completed, the program group appears as shown below. The following table lists the General tab fields that must be set and their descriptions.

Auto-upgrade service prompts the User to upgrade the TSP client. Select this to enable automatic updates when new TSP client versions are detected. The User tab allows you to set the user name and password, as illustrated in below. The table below describes the fields for the User tab that must be set. Enter the user name of the user. You can designate only one user name and password to be active at any time for any one TSP instance.

Enter the password that is associated with the user. The computer encrypts the password and stores it in the registry. The table below describes the CTI Manager tab fields that must be set.

Select any of these options:. The Security tab allow you to configure the security settings for the selected TSP instance, as illustrated in below. The table below describes the Security tab fields that must be set. Default setting is a non-secure connection, so the setting is unchecked.

Select this option for the Cisco TSP to download certificate files if they are not already available or installed. This is performed when the certificate status is Need Update. This setting is not stored anywhere and is used only to update the Client certificate when checked and is cleared automatically. Provide the authentication authorization string generated under the CAPF profile. To install or upgrade a locally stored certificate, the User must enter the authentication authorization string.

This string supports one-time use only; after you use the string for an instance, you cannot use it again. Each secure connection to CTIManager must have its own certificate for authentication.

Once CAPF server provides a certificate it clears the AuthCode to ensure that only one instance of an application requests a certificate based on a single AuthCode. This value is used when a communication failure occurs while the certificate installation is taking place. Indicates the number of seconds the TSP should wait between re-attempting to retrieve the certificate. CTL file is required to verify the server certificate, sent while mutually authenticating the TLS connection.

The media driver settings are used by all TSP instances. Select the desired Instance and click Configure. Choose the Wave tab, see the following figure, to configure the Wave driver settings for the specified instance.

The table below describes the Wave tab fields that must be set. The number of Cisco Wave devices determines the number of automated voice lines. The default value is 5. If you change this number, you need to remove and then reinstall any Cisco Wave devices which were installed.

A maximum of Wave devices for all installed TSP instances can be configured. The Cisco Media Driver does not have this limitation. If you are not developing a third-party call control application, check the Enumerate only lines that support automated voice check box, so the Cisco TSP detects only lines that are associated with a CTI port device.

If you use silence detection, this check box notifies the Wave driver to detect silence on lines that support automated voice calls that are using the Cisco Wave Driver. If the check box is selected default , the Wave driver searches for the absence of audio-stream RTP packets. As all devices on the network suppress silence and stop sending packets, this method provides a very efficient way for the Wave driver to detect silence.

However, if some phones or gateways do not perform silence suppression, the Wave driver must analyze the content of the media stream and, at some threshold, declare that silence is in effect. This CPU-intensive method handles media streams from any type of device.

If some phones or gateways on your network do not perform silence suppression, you must specify the energy level at which the Wave driver declares that silence is in effect. This value of the bit linear energy level ranges from 0 to , and the default value is If all phones and gateways perform silence suppression, the system ignores this value.

The Trace tab allows you to configure various trace settings, as illustrated below. Changes to trace parameters take effect immediately and do not require a computer reboot, even if the TSP is running. The table below describes the Trace tab fields that must be set. Select the check box to enable Cisco TSP trace. When you enable trace, you can modify other trace parameters in the dialog box.

The Cisco TSP trace depends on the values that you enter in these fields. Clear the check box to disable Cisco TSP trace.

When you disable trace, you cannot choose any trace parameters in the dialog box, and TSP ignores the values that are entered in these fields. Use this field to specify the maximum number of trace files. The default value is File numbering occurs in a rotating sequence starting at 0.

The counter restarts at 0 after it reaches the maximum number of files minus one. Use this field to specify the location in which trace files for all CiscoTSPs are stored. The system creates a subdirectory for each instance of CiscoTSP.

The system creates trace files with filename TSPDebugxxx. This setting activates internal TSP tracing. You can choose one of the following levels:. Detailed—Logs all TSP details such as log function calls in the order that they are called. By default, CTI Trace is not selected. The Advanced tab allows you to configure timer settings, as illustrated in below.

The table below describes the Advanced tab fields that must be set. Use this field to designate the time that the TSP waits to receive a response to a synchronous message. The value displays in seconds, and the default value is Range goes from 5 to 60 seconds. Use this field to designate the interval at which the heartbeat messages are sent from TSP to detect whether the CTI Manager connection is still alive. The default interval is 30 seconds.

Range goes from 30 to seconds. Use this field to designate the interval between reconnection attempts after a CTI Manager connection failure. The default value is 30 seconds. Range goes from 15 to seconds. Be aware that CTI initialization time is directly proportional to the number of devices that are configured in the system. The default value is 50 seconds. Range goes from 5 to seconds. The Language tab displays the installed locales and allows for localization of the client user interface, as illustrated in below.

Downloads the locale files from the configured TFTP server and extracts those files to the resources directory in the client machine. Choose a language and click this to reload the tabs with the text in that language.

Locate the dialer application by performing a search for dialer. Open the Dialer application by locating it in Windows Explorer and double-clicking it. Choose Phone as the Preferred Line for Calling. Click OK. Click Dial. If the call is successful, the Cisco TSP client is installed correctly. If you encounter problems during this procedure, or if no lines appear in the line drop-down list on the dialer application, check the following items:. Reboot the computer to ensure all configuration options and installation processes have completed and are updated successfully.

You can perform the following actions on all installed TSPs:. To make these changes, perform the following steps. Double-click the Phone and Modem icon. Click the Advanced tab. Alternatively, use the following procedure to uninstall the Cisco TSP on all supported platforms. To remove the Cisco Wave Driver, perform one of the following procedures. To remove the Cisco Wave Driver for Windows , perform the following steps. Select Sound and Audio Devices. Click the Hardware tab.

Click Properties. Click the Driver tab. Click Uninstall and OK to remove. Select Device Manager. Click the Sounds, Video, and Game Controllers tab. Right click and select Uninstall. Cisco TSP supports an auto update feature, so the latest client is downloaded and installed on the client machine automatically. If Ask is configured, the user will be prompted to upgrade the client. If Always is configured, the client will upgrade automatically. The logged-in user must have local Administrative rights to install applications to use the auto-upgrade feature.

Windows XP supports multiple user logon sessions as part of fast user switching , however, the system supports Auto Upgrade only for the first logged-on User.

All Cisco TSP clients are upgraded to a common version upon version mismatch. If Silent upgrade fails on any listed platforms for any reason, the old Cisco TSP provider s do not get put back on the provider list to avoid any looping of the Auto Upgrade process. Ensure that the update options are cleared and the providers added to provider list manually.

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